Return & Refund Policy

At KrysKair, we are committed to providing high-quality skincare products that are safe, hygienic, and effective.

Due to the nature of cosmetic and personal care products, we do not accept returns or exchanges once an order has been delivered. This policy helps us maintain the highest standards of product safety, hygiene, and quality for all our customers.

Non-Returnable Items

All KrysKair skincare products, including cleansers, sunscreens, and other personal care items, are non-returnable and non-exchangeable after delivery.

Damaged, Defective, or Incorrect Products

If you receive:

• A damaged product

• A defective product

• An incorrect item

Please contact our customer support team within 48 hours of delivery with:

• Your order number

• Clear photos of the product and packaging

• A brief description of the issue

After verification, we will provide a replacement or refund at our discretion.

Refund Eligibility

Refunds will only be considered in the following cases:

• Product received is damaged during transit

• Incorrect product delivered

• Order cancelled before shipment

Refunds will not be issued for:

• Change of mind

• Personal preference

• Allergic reactions due to individual skin sensitivities

• Products that have been opened, used, or tampered with

Contact Us

For any concerns regarding your order, please contact us at:

Email: support@kryskair.com

We appreciate your understanding as these measures help ensure the safety and integrity of all KrysKair products.