Frequently Asked Questions
What makes KrysKair sunscreens different from other brands?
Our sunscreens are formulated specifically for Indian skin tones and climate conditions. We use broad-spectrum protection with lightweight, non-greasy formulas that work perfectly under makeup and won't leave a white cast. Each product is dermatologically tested and designed for daily wear in high UV environments.
Which SPF level should I choose?
For daily use in India, we recommend SPF 50+ for optimal protection. If you spend extended time outdoors or have sensitive skin, our SPF 50+ formulas provide the highest level of defense against UVA and UVB rays while remaining comfortable for all-day wear.
Will your sunscreen leave a white cast on my skin?
No. Our formulas are specifically designed to blend seamlessly into Indian skin tones without leaving any white residue or chalky appearance. We've tested extensively across different complexions to ensure invisible protection.
How often should I reapply sunscreen?
Reapply every 2-3 hours when outdoors, and immediately after swimming, sweating, or towel drying. For indoor days with minimal sun exposure, one morning application is sufficient, though reapplication after midday is ideal.
Can I wear sunscreen under makeup?
Absolutely. Our sunscreens are designed as the perfect base for makeup. Apply sunscreen first, wait 2-3 minutes for it to absorb, then proceed with your makeup routine. The lightweight texture won't interfere with foundation or other products.
Are your products suitable for sensitive skin?
Yes. All KrysKair products are dermatologically tested and formulated to be gentle on sensitive skin. We avoid harsh chemicals and common irritants. However, we always recommend patch testing if you have specific concerns.
What is your return and exchange policy?
We offer a 30-day return policy for unopened products. If you're not satisfied with your purchase, contact us within 30 days of delivery for a full refund or exchange. Opened products can be returned if there's a quality issue or adverse reaction.
How long does shipping take within India?
Standard delivery takes 4-7 business days for most locations across India. Metro cities typically receive orders within 3-5 business days. You'll receive tracking information once your order ships.
What is the shelf life of your products?
Unopened products have a shelf life of 2-3 years from the manufacturing date. Once opened, we recommend using sunscreen within 12 months for optimal efficacy. Always check the PAO (Period After Opening) symbol on the packaging.
Can I use sunscreen if I have oily or acne-prone skin?
Yes! Our formulas are non-comedogenic, meaning they won't clog pores. We offer specific options for oily and acne-prone skin that provide full protection while controlling shine and maintaining a matte finish throughout the day.
Do you offer cash on delivery?
Yes, we offer cash on delivery (COD) for orders across India. COD is available for most pin codes, and you can select this option at checkout. A small COD handling fee may apply.